Please choose carefully when making your purchases online. Timber and Tailor does not offer returns, refunds or exchange of goods for a change of mind. 

We will pack your shopping with care in suitable packaging for shipping the type of goods you have purchased from us.  If your goods do arrive damaged we are happy to provide either a full refund or an exchange of goods.  Please contact Belinda by email  

Timber and Tailor will be responsible for any postage/shipping charges associated with the replacement and/or return of damaged items.  

Please get in touch via email, at the address above, if you have any other issues with the items received  rom us as we want you to be happy with your purchases.